HK

Holly Karpowich

Director Of Customer Support at Dapper Labs

Holly Karpowich has a diverse work experience in customer support and operations. holly currently serves as the Director of Customer Support at Dapper Labs since June 2021. Prior to this, they worked at FanDuel Group from 2018 to 2021, where they held the role of Director of Customer Operations from 2019 to 2021, and Customer Relations Manager from 2018 to 2019. Before that, they worked at TVG Network Betfair US as a Customer Relations Manager from 2016 to 2019. Holly began their career at XpressBet as a Customer Service Manager from 2006 to 2014, where they developed call center goals and metrics and implemented forecasting and staffing strategies. holly also gained experience as a Call Center Supervisor at Hilton Reservations Worldwide from 2000 to 2004, managing a team of customer service representatives and ensuring effective communication between the hotel staff and call center management.

Holly Karpowich studied Business Logistics at Penn State University. No further information regarding their education history, such as start year, end year, or degree obtained, is available.

Links

Previous companies

TVG logo

Timeline

  • Director Of Customer Support

    June, 2021 - present

View in org chart