Rasalingam Sujakaran

Rasalingam Sujakaran has a diverse work experience spanning multiple companies and roles. Rasalingam started their career in October 2010 as a Customer Service Representative at AEGIS GLOBAL OUTSOURCING LIMITED, where they worked until November 2014.

In January 2012, they joined Worldwide Gaming Center as a Computer Hardware Network Technician, where they were responsible for troubleshooting software and hardware issues and maintaining network equipment. Rasalingam held this role until November 2014.

From November 2014 to February 2017, Sujakaran worked as a Customer Service Executive at HUTCHISON TELECOMMUNICATIONS LANKA (PRIVATE) LIMITED. Rasalingam then transitioned to the role of a Complaints Representative L2 Support until August 2018, where they provided support and resolved customer complaints.

Since August 2018, Sujakaran has been working at Daraz. Rasalingam started as a Junior IT Executive until January 2019, and then became a System Engineer until April 2022. Currently, they hold the position of IT Help Desk Manager, a role they have been in since May 2022.

Throughout their career, Sujakaran has gained experience in customer service, IT support, network troubleshooting, and hardware maintenance.

Rasalingam Sujakaran completed a BSc (Hons) degree in Network Systems Engineering from the University of Sunderland in 2024. Prior to that, from 2020 to 2022, they attended ICBT Campus where they obtained a HND in Network Technology & Cyber Security. Rasalingam'seducational background also includes a certification in Windows Based Network Administration from the Turnkey IT Training Center.

In terms of additional certifications, Rasalingam Sujakaran obtained the "Creating Higher Performance Teams Basics" certification from Ubiquity University in April 2021. Rasalingam also holds certifications in NSE 1 and NSE 2 Network Security Associate from Fortinet, earned in May 2020. Rasalingam has indicated completion of the Cisco Certified Network Associate (CCNA) certification and the Microsoft Certified Solutions Associate (MCSA), but the specific dates or institutions where they obtained these certifications are not provided.