Usama Ejaz Shah

Usama Ejaz Shah has a diverse range of work experience. Usama Ejaz started their career at Unilever as a Cashier, where they handled customer inquiries, solved billing problems, and collected cash from retailers and wholesalers. Usama Ejaz then worked at Reign Telemarketing as a Customer Relationship Officer, where they consulted with customers, dealt with foreign customers, and resolved conflicts to improve customer satisfaction.

After that, Usama joined the Child Protection Unit Kohat as an Administrative Officer, where they scheduled and coordinated meetings, maintained work orders, and managed attendance and leave records. Usama Ejaz later worked as a Front Desk Officer at Colgate-Palmolive, where they greeted clients, handled incoming calls, and helped maintain office areas.

Usama then took on the role of Senior Sales Officer at Colgate-Palmolive, where they were responsible for meeting and exceeding distribution sales targets, cultivating new customer opportunities, and managing orders. Usama Ejaz also worked as a Control Tower Associate at Daraz, overseeing parcel management and dealing with customer inquiries.

At Daraz, Usama also took on various roles related to the operations and inventory management of their Dark Stores, including Operations Lead and Inventory Lead. In these roles, they ensured smooth operations, tracked and reported problems, and managed inventory flow and accuracy.

Most recently, Usama has been working at Airlift Technologies as an Operations Compliance Associate, conducting digital audits and ensuring timely completion of audits.

Overall, Usama Ejaz Shah has developed a strong skill set in operations management, compliance, customer service, and sales within various industries.

Usama Ejaz Shah began their education in 2005 at St Joseph's Convent High School in Kohat, where they studied Computer Science and completed their Matric degree in 2010. Usama Ejaz then enrolled at Comp Tech Degree College Kohat from 2011 to 2013, where they pursued Pre-Engineering for their Intermediate degree.

In 2013, Usama Ejaz Shah joined Kohat University of Science & Technology to pursue a Bachelor's degree in Social Work. Usama Ejaz completed their undergraduate studies in 2017, thereby concluding their formal education.