Keith Kirkpatrick

Keith Kirkpatrick is a Principal Analyst contributing to Dash Research’s CX Advisory Service. Kirkpatrick, who is based in New York, has more than 25 years of experience in a variety of research, marketing, and consulting-based fields.

Kirkpatrick has authored a range of in-depth reports and market forecast studies covering artificial intelligence, biometrics, data analytics, robotics, high performance computing, and quantum computing, with a specific focus on the use of these technologies within large enterprise organizations and SMBs. He also has established strong working relationships with the international technology vendor community and is a frequent speaker at industry conferences and events.

Kirkpatrick began his career as a financial and technology journalist, and has written for a wide variety of national and trade publications, including BusinessWeek, CNBC.com, Investment Dealers’ Digest, The Red Herring, The Communications of the ACM, and Mobile Computing & Communications, among others. Kirkpatrick has also developed expertise in primary and secondary research and has authored a wide range of primary market forecast studies for ABI Research, Navigant Research, Omdia, and his own firm, 4K Research & Consulting, LLC. Kirkpatrick is a member of the Association of Independent Information Professionals (AIIP). He holds a dual BA degree in magazine journalism and sociology from Syracuse University.