Holly Griffin is an accomplished ITSM Program Manager at Data Innovations LLC, overseeing service management goals and leading Change Advisory Board meetings since July 2018. Griffin has a strong background in knowledge management, having previously served as a Senior Knowledge Management Specialist and Technical Training Lead at Washington University in St. Louis, where strategic initiatives were designed to enhance knowledge and information management. Earlier experience includes roles in performance support, project coordination, and marketing across various organizations. Holly Griffin holds a Master's degree in Communication Management from Webster University and a Bachelor's degree in Journalism and Mass Communication from the University of Iowa.
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