Stephanie Ann Kruse is a seasoned professional with a comprehensive background in customer success, solutions consulting, and team leadership. Currently serving as Vice President of Customer Success at DSI® since 2022, Stephanie focuses on enhancing customer engagement and reducing churn following the company's acquisition by NextWorld. Prior roles include Vice President of Customer Success at ZephyrTel, where Stephanie played a pivotal role in customer retention and solutions design after the company transitioned following its spin-off from Aptean. Previously, as Director of Solutions Consulting at Aptean, Stephanie developed innovative customer success strategies to increase sales of specialized solutions. Stephanie's career began at CDC Software, with progressive responsibilities that included managing presales operations and project management at IDS Scheer, as well as product consulting at Proforma. Stephanie holds a Bachelor of Business Administration from the University of Northern Iowa.
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