Promise Ewiwilem

Senior Customer Support Specialist at Databox

Promise Ewiwilem's work experience in chronological order is as follows:

1. National Youth Service Corps (2017-2018):

- Assistant bursar and teacher.

2. Mall for Africa (2018):

- Customer Support Specialist.

3. Petonia Chambers (2019-2021):

- Executive Legal Secretary.

4. Ecobank Transnational Incorporated (2021-2022):

- Contact Center Consultant at Ecobank Regional Contact Center.

5. Databox (2022-present):

- Customer Support Specialist (May 2022-December 2022).

- Level 2 Business Development Representative (January 2023-present).

In these roles, Promise Ewiwilem has gained experience in customer support, data collation, marketing, cross-selling, maintaining customer databases, legal secretarial work, and business development. They have demonstrated skills in providing timely and accurate support, conducting research, identifying customer needs, and assisting with sales activities.

Promise Ewiwilem attended Madonna University Nigeria from 2012 to 2016, where they earned a Bachelor of Business Administration (BBA) degree with a focus on Business Administration and Management, General. Additionally, Promise Ewiwilem obtained certifications in Customer Service: Problem Solving and Troubleshooting from LinkedIn in January 2022, Nigerian Institute of Management (NIM) in October 2019, and EF SET in June 2023.

Links

Timeline

  • Senior Customer Support Specialist

    January 1, 2024 - present

  • Level 2 Business Development Representative

    January, 2023

  • Customer Support Specialist

    May, 2022