Carlos Cepeda

Carlos Cepeda has extensive experience in customer account management and support, currently serving as a Senior Customer Account Specialist at Data Trace since September 2016. Responsibilities include providing technical support, developing customer relationships, facilitating training, and recording client issues using Salesforce. Previous roles include Area Manager and Address Research Analyst Supervisor at Linebarger Goggan Blair & Sampson, LLP, where Carlos monitored client accounts and supervised a team. Carlos also has a background in emergency communications as a 911 Telecommunicator and military service with the United States Marine Corps. Educational qualifications include an Associate’s Degree in Business Management from San Jacinto College and a background in Criminal Justice from Central Texas College.