CM

Charlotte McFall-Gaitanakis

Operations Manager / Worldwide Reservations at Dav El | BostonCoach

Charlotte McFall-Gaitanakis has over 20 years of work experience. Charlotte started their career at Bradlees Department Store in 1990, where they worked as an Operations Manager and later became a Store Manager. At Bradlees, they managed two major retail locations, overseeing operations, customer service standards, and personnel management. In 2000, they joined Dav El | BostonCoach, a chauffeured ground transportation company. During their time there, Charlotte held various roles such as National Fleet Dispatcher/Affiliate Network Coordinator, Client Service Specialist-VIP/Roadshow desk, and Operations Manager/Worldwide Reservations. In their roles, they managed daily operations, customer service representatives, and call volume for one of the largest chauffeured ground transportation companies. Charlotte also coordinated travel arrangements for high-profile clients, trained and mentored associates, and assisted in the development of branch offices. In 2015, they assumed the position of Call Center Manager, Worldwide Reservations, at DavelBostoncoach. The summary demonstrates Charlotte's experience in operations management, customer service, training, and leadership roles across diverse industries.

Charlotte McFall-Gaitanakis has pursued their education in the field of Business/Commerce, General at Bunker Hill CC. However, no specific information regarding start or end years or attainment of a degree is available.

Links

Timeline

  • Operations Manager / Worldwide Reservations

    March, 2015 - present

  • Client Service Specialist-VIP/Road show desk

    August, 2004

  • National Fleet Dispatcher/Affiliate NetworkCoordinator

    August, 2000