Jacqueline Crocker

Head Of Client Experience & CRM - De Beers at De Beers Group

Jacqueline Crocker has extensive work experience in the digital marketing and e-commerce industry. Jacqueline started their career in 2000 as a Marketing Manager at BT and later worked as a Senior Digital Marketing & E-commerce Manager in their Consumer Division. In 2006, they joined Sky as a Marketing Controller, focusing on e-commerce and digital marketing.

Crocker then transitioned to De Beers, where they served as the Global Head of Digital for De Beers Diamond Jewellers & Forevermark, overseeing the creation and execution of the global digital strategy for the brand. Jacqueline also worked as the Head of Client Experience & CRM at De Beers.

In addition, Crocker was a Director at the World Gold Council, where they led the creation of LoveGold, an innovative jewelry marketplace targeted towards fashion-conscious millennials.

Furthermore, they were a Partner at LoveGold, responsible for pitching to the investor community and successfully selling assets and intellectual property.

Crocker's work experience showcases their expertise in digital marketing, e-commerce, customer experience, and CRM within the luxury jewelry industry.

Jacqueline Crocker has a Post Graduate Marketing Diploma from CIM | The Chartered Institute of Marketing and a BA (Hons) in Business Studies & Marketing from Middlesex University.

Links

Previous companies

Sky Group logo
World Gold Council logo
BT logo

Timeline

  • Head Of Client Experience & CRM - De Beers

    December, 2020 - present

  • Global Head Of Digital - Forevermark

    July, 2016

  • Consultant

    May, 2015

  • Global Head Of Digital (de Beers Diamond Jewellers & Forevermark)

    February, 2008