Nir Blum

Customer Success Manager at Dealtale

Nir Blum has a long and varied work experience. In 2021, they began working as a Customer Success Manager for Dealtale, A VIANAI Company. In 2020, they worked as a Pharmaceutical Sales Representative for Rafa Laboratories, where they managed an area, established trust and close business relationships with 180 customers, and analyzed sales data to introduce and market new products. In addition, they developed a mini-course on computer applications for staff. In 2019, they worked as a Pharmaceutical Sales Representative for Altman Health, where they managed an area and been the primary contact for 200 customers, and spearhead a project in which they upgraded and optimized an Excel document used by the team manager. From 2015 to 2021, they were the Owner & Manager of a global E-commerce store, where they managed day-to-day business operations, developed aids for staff, and personally provided supported and assisted challenging customers. From 2011 to 2015, they worked as a Trainer & Training Developer and Customer Service Representative for Migdal Group, where they managed and taught a quarterly 15-30 employees customer service representative course, developed the course content and learning aids, managed the company's knowledge administration in the field of pension, maintained customer satisfaction, and provided information and educated customers in the field of insurance and pensions. From 2006 to 2011, they were a Logistics Officer and Platoon Commander (Officer Preparation Course) for the Israel Defense Forces.

Nir Blum obtained a B.Sc. in Nutrition Science from the Peres Academic Center between 2014 and 2017. In 2019, they obtained a Certified Clinical Nutritionist (CCN) certification from the Ministry of Health Israel. In 2021, they completed a customer success manager course from Jolt.io.

Links

Previous companies

Altman Health logo

Timeline

  • Customer Success Manager

    November, 2021 - present