Brandi Salomone, MBA, has a diverse work experience spanning various industries. Brandi currently works as a Customer Success Manager at DebtBook, where they started in May 2023. Prior to that, Brandi owned their own business called OnBrand LLC, specializing in custom vinyl decals. Brandi was responsible for designing and creating personalized decals for various occasions.
Before starting their own business, Brandi worked as a Customer Success Manager at Redica Systems from June 2021 to December 2022. In this role, they handled multiple customer accounts and served as the main point of contact for over 100 clients. Brandi helped strengthen clients' decision-making and brand efforts by leveraging their brand and culture in job descriptions and visual job postings. Brandi also maximized clients' presence on social media platforms through training and education.
Prior to their role at Redica Systems, Brandi worked as an Account Manager at ProctorU, a Meazure Learning company, from December 2020 to June 2021.
Brandi's extensive experience in customer success management started at ViziRecruiter, where they worked from September 2016 to December 2020. In this role, they oversaw multiple accounts and served as a key point of contact for over 100 customers. Brandi helped clients strengthen their brand and recruitment efforts, maximize their social media presence, and provided training and support.
Brandi also has experience in the education sector, working as a Teacher's Assistant and Capstone Alumni Mentor at Drexel University from September 2016 to September 2017. In this role, they provided guidance and support to graduate students enrolled in the Human Resource Development Graduate program.
Furthermore, Brandi worked at California Psychcare as both a Quality Assurance Developer and a Registered Behavior Technician from 2015 to 2016. In these roles, they proposed and implemented a quality assurance department, re-engineered quality assurance surveys, and provided in-home services to children with developmental disabilities.
Additionally, Brandi gained experience as a Resident Advisor at The University Ridge Apartments from August 2013 to August 2014. In this role, they created a positive living environment, promoted academic excellence, and conducted student-centered hall programs.
Lastly, Brandi served as a General Psychology Teaching Assistant for Dr. Boburka at East Stroudsburg University from October 2012 to May 2014. Brandi'sresponsibilities included organizing weekly current event articles, conducting study sessions, and assisting with small group discussions.
Overall, Brandi Salomone, MBA, has a rich and diverse work experience with a strong focus on customer success management, entrepreneurship, education, and quality assurance.
Brandi Salomone, MBA, has a diverse and well-rounded education history. Brandi obtained their Master of Business Administration (MBA) degree from Drexel University's LeBow College of Business, where they studied from 2018 to 2020. Prior to pursuing their MBA, they earned a Master of Education (M.Ed.) degree from Drexel University between 2014 and 2016. Brandi'sfocus during their M.Ed. was on Human Resources Development and Strategic Planning.
Brandi Salomone began their educational journey at East Stroudsburg University of Pennsylvania, where they earned a Bachelor of Science (BS) degree in Counseling Psychology between 2010 and 2014.
In addition to their formal education, Brandi Salomone has also acquired additional certifications. In 2013, they obtained the Ask Listen Refer Suicide Prevention Training Certificate from the Missouri Foundation for Health. In 2015, they became a Registered Behavior Technician through the Board Analyst Certification Board.
May, 2023 - present
Key Account Sales Manager & Customer Success Manager at The Good Face Project
Senior Customer Success Manager at INT
Senior Customer Success Manager at Qualio
Customer Success Manager at SchooLinks
Enterprise 1 Customer Success Manager at CodeSignal
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