Canaan Gebele

Senior Customer Success Manager at Decision Lens

Canaan Gebele has a range of work experience in the field of customer success management. Canaan began their career in June 2019 at Decision Lens, where they held multiple roles. As a Client Analyst from June 2019 to June 2020, they worked closely with federal customers, providing value in the Decision Lens software and supporting the Solution Engineering team. Canaan then became a Customer Success Manager from June 2020 to May 2023, managing 20+ federal and commercial accounts and ensuring successful implementation and ongoing support. Currently, they are serving as a Senior Customer Success Manager at Decision Lens, starting in June 2023. Prior to their time at Decision Lens, Canaan worked as a Data Analytics Candidate at Denison University from August 2015 to May 2019.

Canaan Gebele attended Denison University from 2015 to 2019 where they obtained a degree in Data Analytics and Economics. In 2018, they had a brief period at Universitat d'Alacant, although no specific degree or field of study is mentioned. Canaan Gebele completed their secondary education at Broadneck High School from 2011 to 2015, where they were recognized as an AP Scholar & College Prep. In terms of additional certifications, they obtained a Pavilion CSM School Certificate from Pavilion in May 2023.

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Timeline

  • Senior Customer Success Manager

    June 1, 2023 - present

  • Customer Success Manager

    June, 2020

  • Client Analyst

    June, 2019

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