Morne Augustyn

General manager at Decision Management Solutions

Process Management:

Develop, implement, and improve operational processes and procedures to enhance efficiency and productivity.

Monitor and analyze processes to identify bottlenecks, inefficiencies, and areas for improvement.

Streamline workflows to optimize resource utilization and reduce waste.

Resource Allocation:

Allocate resources such as manpower, materials, equipment, and budget to ensure effective execution of operations.

Plan and manage staffing levels to meet operational demands.

Team Leadership:

Supervise and lead operational teams, providing guidance, coaching, and support.

Foster a positive work environment, encourage teamwork, and address any personnel issues.

Performance Monitoring:

Set performance goals and key performance indicators (KPIs) for operational teams and processes.

Monitor KPIs to measure and track operational performance, making adjustments as needed.

Quality Control:

Implement quality control measures to ensure products or services meet established standards.

Establish procedures for inspection, testing, and quality assurance.

Inventory Management:

Oversee inventory levels and coordinate with procurement and supply chain teams to ensure timely availability of materials and products.

Minimize excess inventory and avoid stockouts.

Budget Management:

Develop and manage operational budgets, monitoring expenses and identifying cost-saving opportunities.

Ensure operations are conducted within budget constraints.

Risk Management:

Identify potential operational risks and develop strategies to mitigate them.

Plan for business continuity in the event of disruptions or emergencies.

Communication:

Facilitate communication between different departments to ensure coordination and collaboration.

Report operational performance and updates to senior management.

Vendor and Supplier Relations:

Collaborate with vendors and suppliers to ensure timely delivery of goods and services.

Negotiate contracts and terms to optimize cost-effectiveness.

Continuous Improvement:

Promote a culture of continuous improvement by encouraging innovative ideas and process enhancements.

Implement best practices and adopt new technologies to drive efficiency.

Compliance and Regulations:

Ensure that operational activities adhere to relevant industry regulations, safety standards, and legal requirements.

Project Management:

Manage operational projects, ensuring they are completed on time, within scope, and on budget.

Coordinate cross-functional teams to achieve project objectives.

Data Analysis and Reporting:

Collect and analyze operational data to make informed decisions and identify trends.

Prepare regular reports and presentations on operational performance.

Location

Cape Town, South Africa

Links

Timeline

  • General manager

    Current role