David Edwards

Chief Customer Officer at DeepCoding

David Edwards is the current Chief Customer Officer at DeepCoding. Prior to this, they were the Managing Director at Aspire International Consulting Ltd. for 2 years and 8 months. Before that, they were the Global Head of Support Services - Financial Messaging at Bottomline Technologies EMEA for 6 years and 2 months. In this role, they led 4 global locations in Geneva Switzerland, Toronto Canada, London England and Singapore. David has also been responsible for the Elite Customer Care program and 2 key accounts (Deutsche Bank and Lloyds Bank). David has over 10 years of experience in customer service and ITIL process.

David Edwards has a Master of Business Administration (MBA with added major of Leadership) from the Baker College Center for Graduate Studies, an Associate of Computer Science (Cisco option) from Baker College Business and Corporate Services, and a Bachelor of Business Administration from Baker College Business and Corporate Services.

The team of David Edwards, Chief Customer Officer, is responsible for the customer experience and works to ensure that customers are satisfied with the company's products and services. The team is made up of customer service representatives, sales representatives, and product managers.

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  • Chief Customer Officer

    Current role

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