Aaron Imm

Director, Customer Experience at Deepwatch

Aaron Imm, MBA has a diverse work experience spanning various industries. Aaron is currently serving as a Principal Customer Success Manager at Deepwatch since September 2022. Prior to this, they worked as a Senior Customer Success Manager at the same company from February 2020 to October 2022.

Before joining Deepwatch, Aaron worked at Paragon Asset Management as a Commercial Sales Consultant. In this role, they conducted extensive research on investments and advised clients on property investment opportunities. Aaron also played a key role in negotiating property sales and leases, as well as training new agents.

Aaron gained valuable experience as a Client Success Manager at Optiv Inc from September 2015 to February 2020. Here, they collaborated with multiple departments to deliver proactive services to clients. Aaron had regular interaction with executive-level client contacts and maintained strong relationships through continuous customer contact.

In addition, Aaron has worked as a Loan Originator at PrimeLending, assisting clients with mortgage refinancing and financing applications. Aaron also helped clients improve their credit scores to qualify for financing.

During their MBA studies at Avila University from August 2011 to June 2012, Aaron honed their business skills and knowledge.

Earlier in their career, Aaron served as a Senior Supervisor at Green Lantern Car Wash, where they supervised a team of up to 30 employees, managed cash handling, and conducted training sessions. Aaron also worked as a Property Manager at Imm Investments, managing properties from January 2005 to May 2011.

Overall, Aaron Imm, MBA brings a wealth of experience in customer success, sales, consulting, and management roles across various industries.

Aaron Imm, MBA has a Masters of Business Administration degree in General Management from Avila University, which was obtained in 2012. Prior to that, they completed their Bachelor of Science in Business Management from Missouri State University in 2010. Their secondary education was completed at Liberty High School from 2002 to 2005. In addition to their degrees, Aaron has obtained certifications in ITIL Foundation from ITIL Certified and Sec+ from InfoSec Institute in 2016 and 2015, respectively.


Previous companies

PrimeLending logo
Optiv logo
Avila University logo


  • Director, Customer Experience

    May 1, 2024 - present

  • Principal Customer Success Manager

    September, 2022

  • Senior Customer Success Manager

    February, 2020