Christian Santos is a seasoned Salesforce professional with extensive experience in enterprise applications management and consulting. Currently serving as the Lead Enterprise Applications Manager at Definitive Healthcare, Christian oversees Salesforce maintenance, configuration, and collaborates with stakeholders to develop efficient solutions. Previously, Christian held the role of Salesforce Senior Consultant at Acxiom Salesforce Practice, specializing in translating customer requirements into technical specifications and managing project communications. Earlier career milestones include serving as a Certified Sr Salesforce Administrator at Sterling Payment Technologies, where complex environments and user training were key responsibilities, and as a Certified Salesforce Administrator and Customer Voice Spanish at Lulu Press, focusing on process improvements and support for both English and Spanish-speaking customers. Christian holds certifications from Trailhead by Salesforce and an Associate of Arts degree from Pasco-Hernando State College.
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