Filipe Moura

Filipe Moura is an experienced professional in customer success and banking, currently serving as a Senior Customer Success Manager at Definitive Healthcare since February 2025. Prior to this role, Filipe held similar positions at N-SIDE and served as AVP, Branch Manager/Salesforce Champion at People's United Bank, N.A. Additional experience includes a consultancy role at Pokémoto, Director of New Client Engagement at Gartner, and various management positions within People's United Bank. Filipe began a career at JPMorgan Chase & Co. as a Small Business Specialist and Licensed Personal Banker. Filipe holds an MBA in Management from the University of Connecticut School of Business and a B.S. in Business Administration with a focus on Marketing from Southern Connecticut State University, complemented by an executive education program in Building Organizational Cultures from Harvard Business School.