KC

Kirsten Collins

Senior Manager, Customer Onboarding & Education at Definitive Healthcare

Kirsten Collins has a strong background in customer success, onboarding, and support operations. With experience in various leadership roles in companies like Definitive Healthcare, PrismHR, PTC, BoardOnTrack, and Passkey, Kirsten has a proven track record of driving customer satisfaction, revenue growth, and operational efficiency. Kirsten excels in developing and implementing strategies to enhance the customer experience and ensure success across the customer lifecycle. Kirsten's expertise and leadership skills have been honed throughout their career in the hospitality and technology industries.

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Timeline

  • Senior Manager, Customer Onboarding & Education

    February 1, 2024 - present

  • Senior Manager, Value Realization

    January 1, 2024

  • Senior Manager, Customer Success

    February, 2023

  • Manager Customer Success

    July, 2020

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