Jessica O'Brien

Project Manager, Apd/ccc, Claims at Definity

Jessica O'Brien, CIP, CRM has extensive experience in the insurance industry, with a focus on claims management and customer service. Jessica has held leadership positions at various companies, where Jessica has demonstrated strong mentoring and coaching skills. Jessica is known for their ability to streamline processes, optimize digital experiences, and ensure compliance with industry standards. Their educational background includes a Canadian Risk Management Certificate and Chartered Insurance Professional designation.

Links

Previous companies

Intact Financial Corporation logo
RSA Security logo

Timeline

  • Project Manager, Apd/ccc, Claims

    June 1, 2024 - present

  • Team Leader, Customer Care Centre, Digitial Chat Team

    April, 2023

  • Team Leader, National Claims Administration

    May, 2022