Ellie Peterson

Ellie Peterson has a diverse work experience spanning different roles and industries. Ellie is currently a Product Manager II at Delighted, where they focus on creating and delivering the self-serve strategy for enabling customers to initiate and expand their Delighted programs. Prior to this, Ellie held the role of Senior Product Analyst at Delighted, where they were responsible for providing white-glove email and phone support to customers.

Ellie also has experience as a Contributor and Chief Operations Officer at The Passages Project, where they conducted market research and rebranded digital assets to attract a larger audience. Additionally, Ellie worked as a Global Operations Associate Manager at Qualtrics, where they maintained and improved processes within the Global Operations Team.

Earlier in their career, Ellie was an Intern to Senior Vice President and Financial Analyst at Raymond James Financial, Inc., a Risk Advisory Consultant at PwC, an Information Technology Business Analyst at Equifax, and an Intern at Weiss and Paarz, PC. Throughout their work experience, they have demonstrated skills in customer support, market research, process improvement, and project management.

Ellie Peterson obtained a Bachelor of Science (B.S.) degree in Industrial Engineering from the Georgia Institute of Technology, where they attended from 2014 to 2018. Additionally, they have obtained various certifications, including "Emotional Intelligence Basics," "Goal Setting: Objectives and Key Results (OKRs)," "Taking Ownership in Your Career," "Goal Setting for Business Impact," "Use Your Strengths for Impact and Influence at Work," "Product Management Tips," "Delighted Core Certification," "CoreXM Expert Certification Exam," and "CustomerXM Expert Certification Exam." These certifications were obtained from institutions such as LinkedIn, Delighted, and Qualtrics between the years 2021 and 2022.