Fiona Wass is the Director of Customer Success at Deltek, leading the Enterprise Customer Success team responsible for managing and developing business opportunities within the GovWinIQ client base, with an emphasis on renewal and new business exceeding $35 million. Fiona has a robust background in customer success, having previously served as Senior Manager, overseeing a team focused on clients with revenues of $200 million and above, and as a Strategic Account Manager, managing significant portfolios for top clients. With initial experience as a Federal Research Associate at INPUT, Fiona supported key government departments and contributed to product management and market analysis. Fiona earned a BBA in Business Marketing from James Madison University.
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