Eva Marie Haas

Eva Marie Haas has a wealth of professional experience, having worked in various roles since 2015. Eva Marie began their career as an Intern at the Bundeskriminalamt (BKA) (Federal Criminal Police Office Germany) in 2015, where they worked in the Research and Advisory Unit for organised and economic Crime and Crime Prevention. Her responsibilities included the planning and organisation of the annual international research conference on organised crime, as well as the translation of secondary studies with a focus on trafficking in human beings.

In 2016, Eva Marie Haas took on a part-time role as Chief Invigilator at the British Council in Brussels, in addition to their full-time employment. Eva Marie also worked as an Intern at the Network of European Foundations (NEF) in 2016, where they were responsible for Project Coordination and Management.

In 2017, Eva Marie Haas began working at the European Commission as a Blue Book Trainee in the DG Migration and Home Affairs - Secretariat of the Task Force on Security Union. Her duties included the preparation of meetings, the evaluation of questionnaires, drafting reports and policy briefings. Eva Marie also worked as an Events Coordinator at Microsoft in 2017, where they were responsible for the coordination and organisation of EU outreach events taking place at the Microsoft Centre in Brussels.

In 2018, Eva Marie Haas took on the role of Service Development Officer at Protection International aisbl, where they were responsible for grant and project management. Eva Marie was also responsible for establishing internal processes, new ways of collaboration, and adequate financial procedures from scratch.

In 2021, Eva Marie Haas began working at Eptura as a Customer Success Manager, where they were responsible for increasing customer retention by developing long-term relationships with customers and ensuring that users received value from the product. Eva Marie also served as the system owner of Eptura's central CS platform (Churnzero).

Most recently, Eva Marie Haas has been working as a Principal Customer Success Manager at Demodesk since 2022. Her role involves increasing customer retention and preventing churn, guiding customers through the onboarding process, and serving as a strategic advisor throughout the customer lifecycle. Eva Marie also contributes to the product roadmap and development based on customer needs and business priorities.

Eva Marie Haas has a diverse educational background. Eva Marie began their studies in 2010 at the Johannes Gutenberg University Mainz, where they earned a Bachelor of Arts (B.A.) in Sociology (main subject) and Educational Sciences (minor subject) in 2014. In the same year, they began their Master of Arts (M.A.) in International Conflict Analysis at the University of Kent, which they completed in 2016. In 2012, they also attended Mid Sweden University for Social Work (mandatory) and Sustainable Development (voluntarily). Finally, in 2020, they completed a Master of Science in Management (Msc) at the Vrije Universiteit Brussel, Faculty of Social Sciences & Solvay Business School. Additionally, they obtained a Monitoring, Evaluation, Accountability and Learning (MEAL) MOOC (online learning course) from the Humanitarian Leadership Academy, Humentum, and Catholic Relief Services (CRS) in February 2020.