Anna B. has extensive experience in change management, training, and user engagement across various sectors, primarily in health and government organizations. Currently serving as a Change Manager at the Department for Work and Pensions (DWP) since October 2020, Anna has held various roles including the Digital Lead and Health & Safety Lead. Prior positions at DWP and the Department for International Trade (DIT) involved overseeing digital workplace transformations and managing stakeholder expectations. Previous roles include User Engagement Officer at the Parliamentary Digital Service, Interim Clinical Systems Trainer for NHS Trusts, and Interim Technical Trainer at Visa Europe. Anna's career began as an ICT Trainer at Newham PCT, and Anna has demonstrated a consistent focus on training design, implementation, and support across various digital platforms and systems.
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