Manager, SMB Sales

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces. 

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!

You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Deputy is looking for a Manager, SMB Sales to lead, mentor, and develop a team of Account Executives and Sales Development Representatives focused on acquiring new SMB business through inside sales, technical demonstrations, and supporting deals to close, and more. In this role, you’ll drive a high-performance, high-accountability culture. You’ll develop and own key performance indicators (KPI) for the Account Executive team while consistently monitoring and tracking results, and driving team execution to meet and exceed sales goals. If you’re looking for the opportunity to thrive in a sales management role while playing a critical part in generating revenue—this is the role for you!

This position reports to the Senior Director, Sales EMEA and is located in London. 

What you'll do:

• Lead a team of Account executives to develop and meet and exceed sales quotas, resulting in new revenue for Deputy
• Attract, hire, and retain high performing Account Executives
• Drive a performance culture
• Coach and develop your team for success in their current role while preparing them for what’s next in their Deputy career path
• Provide training and support to the team to better understand the role, Deputy’s products (industry, market, proposition), and best practices for inside sales
• Guide your team to prioritize new pipeline creation as well as existing pipeline to optimize their sales efforts each month
• Consistently join sales calls, providing coaching and guidance, and assisting in deal closure when necessary
• Regularly conduct call and presentation reviews
• Consistently conduct pipeline and deal reviews with reps; help reps win deals via online presentations, negotiations, and deal strategy
• Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up
• Provide detailed analysis and reporting on the team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends
• Identify and implement process improvements to drive efficiency and productivity
• On occasion, when appropriate, oversee the sales team, ensuring seamless operations and continuity of strategic initiatives during regional leader’s absence.

What we're looking for:

• Bachelor’s degree and/or relevant work experience
• 5+ years in quota-carrying software sales (preferably in a SaaS environment)
• 3+ years of management experience in a sales environment
• Experience working in a heavy self prospecting sales environment or worked in prior SDR leadership
• Track record in hiring, developing, and promoting inside sales representatives
• Proven experience selling via product demonstrations, email, and social selling
• Experience using and implementing a sales methodology
• Consistent track record of 100%+ of quota achievement as an individual contributor
• Demonstrated experience with Salesforce
• Excellent interpersonal, oral, and written communication skills
• Demonstrate grit and determination in driving sales growth, consistently overcoming challenges, and persisting through obstacles to achieve and exceed targets in a competitive SaaS market