Russell Basham

Russell Basham is an accomplished Customer Support Engineer at Desktop Metal since January 2022, providing first-level support for customer inquiries and training technicians on equipment installation and repair. Prior to this role, Russell held various positions at ExOne, Bayer Pharmaceuticals, Bayer HealthCare, and Medrad, gaining extensive experience as a Service Technician, Principal Technician, and Service Mechanical Specialist. Notable achievements include supporting new product launches at Bayer Pharmaceuticals, troubleshooting medical devices, and enhancing repair center capabilities across multiple organizations. Russell holds an Associate's Degree in Computers and Electrical Engineering Technology from ITT Technical Institute, earned between 2007 and 2009.