Lewis James Richards

Customer Service And Support Manager at DeSL

Lewis James Richards has a diverse background in customer service and management roles. Lewis James started their career as a Hotel General Assistant at STG Travel, where they worked abroad, taught snowboarding, and provided support in various hotel departments. Lewis James then transitioned to a Team Leader position at MoneyPlus Group Ltd, where they managed a large portfolio of clients and ensured the team met their targets. Lewis was later headhunted by Mason Chambers Financial Management to work as a Customer Services Manager, where they collected management fees and assisted with the company's operations. Lewis James then took on the role of Head Appointment Coordinator at MARKETING WITH ALEX LTD, where they scheduled and set appointments for potential coaching clients. Currently, they work as a Customer Service Support Manager at DeSL.

Lewis James Richards attended Cardiff High School from 2004 to 2011, where they obtained a high school degree. During their time at Cardiff High School, they studied Mathematics, Sciences, Media Studies, English, and Applied I.T, and achieved double award A* in the latter. In June 2012, Lewis received additional certifications from MoneyPlus Group Ltd, including training in the data protection act, the handling of vulnerable customers, and the prevention of money laundering.

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Timeline

  • Customer Service And Support Manager

    May, 2016 - present