Alexis Means

Alexis Means is the current Director of Operations & Patron Experiences at Detroit Opera. Prior to this, they spent 14 years with the Detroit Zoological Society, where they served as Guest Relations Director. In this role, they were responsible for all tasks and staff related to public events, private events, facility admissions, onsite membership sales, railroad, theater, carousel, ride simulator operations, parking, convenience rentals, two buildings, and all special event and encounter staffing in a $20M department. Alexis also managed direct reports and a staff of over 115 team members.

During their time with the Detroit Zoological Society, Alexis was instrumental in orchestrating all aspects of the Wild Lights event - including creation, design, training, planning, purchasing, implementation, event facilitation and tear down. Alexis also directed media, promotions, graphic design and sales with appropriate departments. This was a new event that yielded $2.45M in gate revenue and attendance of over 150K after only six years.

In addition to their work with Wild Lights, Alexis also led the Training Team responsible for the orientation and training of 150+ seasonal staff members. Alexis also established and lead the Organizational Renewal Team - responsible for semi-annual all staff events designed to promote total leadership by integrating work, home, community and self to increase business results by enriching lives. This team also coordinated Job Shadowing annually.

Throughout their time with the Detroit Zoological Society, Alexis has

Alexis Means has a Bachelor of Science in Hotel/Motel Administration/Management from Cornell University.

Their manager is Wayne S. Brown, President & CEO. Alexis Means works with Julie Kim - Chief Artistic Production Officer, Rock Monroe - Director of Safety & Security, and Ataul Usman - Director of Human Resources. Some individuals on their team include Catherine Nicolia-Staples - Archivist, Allesee Dance & Opera Resource Library, Dennis Wells - Facilities Manager, and Timothy Lentz - Archivist & Director, Allesee Dance & Opera Resource Library.