Nicola Keane is an experienced I.T. Programme Manager currently working at DHL Express (Ireland) Ltd. Prior to this role, Nicola was a Project Manager at Storm Technology, where Nicola was involved in reformulating processes and implementing a QMS to achieve ISO 9001:2008 certification. With a background in technical writing and training, Nicola has also worked at companies such as Fujitsu Services, MobileAware Ltd., Performix Technologies (NICE Systems), and FINEOS Corporation. Nicola holds degrees in Training and Continuing Education, Technical Communication, and International Insurance and European Studies.
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