Suzanne de Vries

Head Of Sales & Customer Excellence at DHL eCommerce Nederland

Suzanne de Vries has a diverse work experience in the logistics and transportation industry. Suzanne started their career at Air France / KLM Cargo in 2002, where they worked as an International Sales Manager for five years until 2007. Suzanne then held the role of Commercial Manager Mail from 2007 to 2012. In 2012, Suzanne joined Air France KLM Martinair Cargo as the Director of Marketing & Brand until 2014. Following that, they worked at DHL eCommerce Nederland, initially as the Sector Head for Consumer, Retail & Fashion from 2014 to 2019. Suzanne then took on the role of Manager Key Account Desk a.i. within the Customer Service department until 2020. Currently, Suzanne is the Head of Sales & Customer Excellence at DHL eCommerce Nederland. Throughout their career, they have demonstrated expertise in business development, strategic account management, and delivering exceptional customer service.

Suzanne de Vries started their education in 1984 at Christelijk Lyceum Zeist, where they completed their high school education. Afterward, they attended the University of Groningen in 1992-1993, although the specific field of study is unknown. Suzanne then enrolled at Hanzehogeschool Groningen/Hanze University of Applied Sciences Groningen from 1993 to 1997, where they obtained a degree in HEAO, but their field of study is unspecified. Additionally, in 1995-1996, Suzanne attended TBS Education and pursued a program in Institut Europeen de Distribution et Negotiation.

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Timeline

  • Head Of Sales & Customer Excellence

    September, 2020 - present

  • Manager Key Account Desk A I

    October, 2019

  • Sector Head Consumer Retail Fashion

    September, 2014