DialAmerica
Joshua Graham is currently the Business and Training Team Leader at DialAmerica, the Owner of J.K. Graham Books ~ Red Room Novels, and a Certified Health Insurance SME & Business Development and Strategy consultant at Guidepoint. Joshua has a Bachelor of Business Administration from Keiser University and a 215 insurance degree from Florida School of Insurance. Throughout their career, Joshua has held various roles in the insurance industry and sales management, demonstrating a strong background in business development and strategic planning.
DialAmerica
DialAmerica is now Aucera. Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.