Shannon Burt

Shannon Burt is the Director of Talent & Culture at DigiSure. Shannon has over six years of experience in customer experience and operations management. Prior to joining DigiSure, Shannon was the Partner Operations Manager at KidPass, where they led technical projects, focusing on developing product and tooling solutions that informed operational processes. Shannon was also a critical member of KidPass' city expansion team, launching two new markets within five months.

Before KidPass, Shannon was the Manager of Customer Experience at Blue Apron. In this role, they managed the customer experience team and was responsible for ensuring that Blue Apron's customers were satisfied with their service. Shannon also introduced and managed tools that improved workflow, scalability, and efficiency.

Shannon has a proven track record of success in customer experience and operations management. Shannon is a strategic thinker who is able to see the big picture and develop creative solutions to complex problems. Shannon is an excellent communicator and a strong leader who is able to motivate and inspire their team to achieve results.

Shannon Burt has a Master of Business Administration from Cleveland State University and a Bachelor of Arts in Psychology from Bowling Green State University.

Their manager is Mike Shim, CEO, Founder. They work with Paul Smith - COO, Co-Founder, Bobby Khamis - Director of Enterprise Sales & Business Development, and Trudi Fenster - Head of Client Services & Customer Success.