Kristin Docherty

Client Success Consultant at Firespring

Kristin Docherty has a diverse work experience spanning various roles and industries. Kristin is currently working as a Client Success Consultant at Firespring since March 2022. Prior to this, they worked at ALLO Communications as a Customer Service Representative from August 2018 to March 2022.

Before joining ALLO Communications, Kristin worked at the University of Nebraska–Lincoln as an Operations Center Associate from March 2013 to August 2018. In this role, they were responsible for routing callers, setting up conference calls, monitoring alarms systems, and checking network operations in the data center.

Kristin also worked as a Legal Assistant at Witte & Associates from December 2011 to January 2013, where they assisted attorneys with tasks such as probating estates and drafting legal documents.

Their earlier experiences include working as a Customer Service Representative at Verizon Wireless from April 2008 to October 2009, and as a Publishing Services Associate at iUniverse, Inc from December 2004 to March 2008. At Verizon Wireless, they handled customer inquiries and troubleshooting, while at iUniverse, they served as a project manager for authors and worked closely with the design office in Shanghai.

Kristin's work history also includes a role as an Office Assistant at Folsom Children's Zoo & Botanical Gardens from July 2001 to December 2004. In this position, they answered phone calls, assisted visitors, managed memberships, created reports, and provided computer tech support.

Overall, Kristin Docherty has demonstrated a range of skills in customer service, administration, project management, and legal support throughout their career.

Kristin Docherty pursued their undergraduate studies from 1994 to 1999 at the University of Nebraska-Lincoln, where they obtained a Bachelor of Science degree. Their field of study primarily focused on Natural Resources, Fisheries & Wildlife, and Biological Sciences. Subsequently, in 2009, Kristin attended Pima Community College for a brief period, during which they studied A+ Certification. Specific information regarding the degree obtained from Pima Community College is not available.

Links

Previous companies

University of Nebraska logo

Timeline

  • Client Success Consultant

    March, 2022 - present