Joshua Benjamin

Joshua Benjamin's work experience begins with their current position as a Customer Services Manager at DigitalChameleon.ai. Joshua joined the company in January 2022 and is responsible for managing customer services and assisting organizations in creating and managing digital customer journeys without the need for extensive IT resources.

Prior to this, Joshua worked at Epictenet from 2017. Joshua held various roles at Epictenet, including Client Services Manager and Senior Business Analyst. In these roles, they provided client support and engagement, performed business analysis, and contributed to the success of the company.

Before joining Epictenet, Joshua worked at Target Australia from 2010 to 2016 as a Customer Service and Cash Management Officer, where they were involved in cash management and customer service operations.

In 2009, Joshua worked at Australian Digital Sales and Optus as a Direct Marketer. In both roles, they contacted prospective customers, promoted company products and services, and successfully converted prospects into customers by meeting challenging KPIs and adopting a customer-focused approach.

Overall, Joshua Benjamin has a diverse work experience in customer services, client management, business analysis, and direct marketing, demonstrating their ability to adapt and contribute to different organizations.

Joshua Benjamin completed their Bachelor of Management Studies degree in Business Administration and Management, with a specialization in Marketing, at the University of Mumbai from 2005 to 2008. Joshua then pursued a Postgraduate Diploma in Business Administration with a focus on Business Administration and Management, General at the University of Technology Sydney from 2009 to 2012. Additionally, they obtained a Postgraduate Diploma in Professional Accounting from Top Education Group Ltd. However, the specific timeframe for this diploma is not provided.