Danielle is Vice President of Customer Support & Success at DigitalOcean. In this role, she oversees the entire customer support organization for the company.
She has over 15 years of experience in transforming support and success organizations into a growth driver. Prior to DigitalOcean, she built and scaled world-class CS departments, domestically and internationally, for companies such as Stubhub, George P Johnson and Rafter. Most recently, at Keeptruckin, she led a global team of technical support reps, software engineers, and operations team based in Asia, North and South America.
Over the years, Danielle’s transformational leadership earned her a number of industry awards. This includes the 2019 Executive of the Year prize for Excellence in Customer Service and the 2013 CS Executive of the Year from the International Business Awards.
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