Nestor Israel Lopez Chavez

Nestor Israel Lopez Chavez currently serves as a Customer Success Manager I at Diligent, responsible for enhancing customer experiences through contract renewals, billing issue resolution, and customer satisfaction assessments. Previously, Nestor held multiple roles at Rapido Solutions Group, including managing key accounts such as Blue Grace Logistics and leading a team of over 40 employees as a Customer Success Manager. Nestor also contributed as a Corporate Trainer Operations, delivering training in logistics and skills development, and worked as a Carrier Sales Representative and Carrier Operations specialist. Additional experience includes a role as a Customer Service Representative III at Avnet, focusing on stakeholder needs, and an internship in purchasing at Plexus Corp, fostering supplier relationships and resolving warehouse issues. Nestor holds a Licentiate degree in International Business and a degree in Digital Business from Universidad de Guadalajara.