James C. has extensive experience in customer services and IT project management, currently serving as a Customer Services Ops at Diligenta since October 2018, where James is involved in system/process migration and training new starters. Previously, James worked as a Business Strategy & Development Consultant at INTERFACETOUK, focusing on cross-border ventures and sales of SaaS products in the UK and Europe. Earlier roles include IT Security Expert at The Co-operative Bank, IT Project Development & Support at Chemtura Corporation, and IT Desktop Provisioning at Barclays, where James played key roles in system integration and user support. James also has a background in collections and language education, having served as a Senior Collections Consultant at Barclaycard and as a teacher and translator in Portugal. James holds a degree in Biology from the University of Lisbon.
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