Jessica Delgado currently serves as a Subject Matter Expert in financial administration for life policies and pensions at Diligenta, a subsidiary of Tata Consultancy Services, where responsibilities include managing complex cases, training colleagues, and participating in projects related to Lloyds Banking Group. Previous roles include hosting at Voco Hotels, where customer service and operational efficiency were paramount, and extensive experience in marketing and copywriting across several agencies, including Pirueta Creative Agency and Quadrante Brasil, where Jessica was instrumental in developing advertising campaigns and marketing strategies. Jessica holds a Bachelor's degree in Social Communication with a focus on Advertising and Marketing from Uniceuma.
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