Cindy del Rosario

Cindy del Rosario is an accomplished professional with over 15 years of experience in customer service and operations management across various industries, particularly in travel and hospitality. Currently serving as an Agent and Client Experience Leader at Discova, Cindy focuses on enhancing customer service experiences and promoting organic growth. Previously, as a Senior Group Manager at WNS, Cindy drove site growth, managed operational performance, and developed staff leadership through performance initiatives. Extensive experience at inspiro as a Senior Operations Manager involved overseeing the performance of over 400 employees and leading various projects using Lean Six Sigma methodologies. Cindy has also held key roles at Flight Centre Travel Group, CWT, Sitel Group, Polar Air Cargo, Airfreight 2100, Inc., and ERRO Telecom, showcasing a diverse background in operations and customer support. Cindy holds a Bachelor of Science in Computer Engineering from Central Colleges of the Philippines.