Distress Centre Calgary
Kristen Reneau, RSW, is an experienced professional in the fields of crisis intervention and social services, currently serving as the 211 Program Team Lead at Distress Centre Calgary since December 2005. In this role, Kristen supervises a team of 24 Contact Centre/Information Referral Specialists, providing performance management and support. Kristen's extensive background includes positions as an Information and Referral Specialist, Outreach Worker at New Age Services INC, and Community Advocate at Hull Services, where Kristen assisted individuals with various needs. Kristen also has experience as a Primary Counsellor, Child Care Counsellor, Youth/Family Counsellor, and Activity Coordinator, demonstrating a strong commitment to supporting individuals across different age groups and backgrounds. Kristen's educational credentials include studies at Mount Royal University and Athabasca University.
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Distress Centre Calgary
Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, and 211 referrals to hundreds of community, social, government and health resources - all at no cost. DCC ensures that everyone has a place to turn to in a time of crisis. For 50 years DCC has provided a critical service to every citizen in Calgary and area. 24 Hour Support: If you need to talk, Distress Centre is here to listen. Anyone can contact Distress Centre 24/7 by phone, text or chat. All conversations are confidential. Phone or text 403-266-HELP (4357) or chat online at distresscentre.com Youth support: ConnecTeen is Distress Centre’s youth peer support service, offering youth a choice in how to connect with our volunteers. 24 hour support is offered by phone, text and chat and peer support is available from 3-10pm on weekdays and 12-10pm on weekends. www.CalgaryConnecTeen.com 211 24 Hour Information & Referral Service: Dial 2-1-1, text INFO to 211 or visit ab.211.ca and click “live chat.”