Customer Service · Remote · Remote possible
About Ditto:
Ditto’s Mission is to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. Ditto is a globally remote team. Our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.
About the position:
We are looking for a Customer Experience Engineer that will help our Fortune 500 clients integrate Ditto. You will work closely with highly skilled engineers and developers, encounter many different kinds of problems, recognize patterns, provide product feedback, contribute to documentation, shape processes, and help guide the evolution of the Ditto product itself. Most importantly, you will help our customers launch and run all manner of mobile applications using Ditto.
Our current customers are high profile companies and traditionally need face-to-face meetings to fully understand our product.
As a Customer Experience Engineer, you will:
What you’ll need:
Nice to Haves:
Benefits we offer:
Competitive salaries
Stock options
Medical, dental, vision, life, and disability coverage
Flexible spending account (FSA)
Flexible vacation policy
401(k) plan
Come join our remote team and discover the possibilities of your best career!
Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.