Bryan Whitehouse

Client Relations Executive at Diversified Maintenance

Bryan Whitehouse is the current Sr. Director of Client Relations at Diversified Maintenance. Bryan has over 25 years of experience in sales and operations management, with a focus on customer retention and bottom-line growth. Bryan has consistently demonstrated their ability to develop and execute strategies that improve the customer experience while increasing sales and revenue.

Bryan began their career in 1991 as an Account Sales Executive at Pitney Bowes. In this role, they were responsible for increasing sales and retaining customers. After four years at Pitney Bowes, Bryan transitioned to Teleflora, where they served as Field Service Director. In this role, they oversaw operations and sales across the southeastern United States. Bryan successfully managed 2,600 accounts and key national accounts while also increasing annual revenue from $25M to $65M.

In 2001, Bryan joined FTD Companies Inc. as Vice President. In this role, they continued to grow annual revenue and oversaw customer retention, which averaged 68% year over year. Bryan also increased SaaS endpoints by 60% and partnered with senior sales leadership to identify opportunities for sales process improvement. Under Bryan’s leadership, the FTD sales division was the top revenue-generating division for eight consecutive years.

In their current role as Sr. Director of Client Relations at Diversified Maintenance, Bryan is responsible for managing client relations and ensuring customer satisfaction. Bryan has successfully maintained high levels of customer satisfaction and repeat business by developing strong relationships with clients and providing outstanding customer service.

Bryan Whitehouse has an associate's degree in business, management, marketing, and related support services from the University of Alabama at Birmingham.

Their manager is Neal Pomroy, Chief Executive Officer. Bryan Whitehouse works with Tyler Bruce - VP of Human Resources, Joey Martinez - SVP, Southeast/West Regions, I.C.E., and Keith McAlpin - President.

Timeline

  • Client Relations Executive

    Current role

  • Senior Director of Client Relations

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