Richard Lewis

Richard Lewis is the Client Relations Executive at Diversified Maintenance. Prior to this, they were with Target for 8 years, where they were an Executive Team Leader. In this role, they were responsible for managing a $35 million store with annual sales of $32 million. Richard oversaw a team of 11 team leaders and 150 team members, and was responsible for analyzing business trends and improving operations at the store, district, and market levels.

During their time at Target, Richard was also the Assets Protection Talent Captain for 25 stores, and was responsible for ensuring there were no staffing gaps. Richard mentored and prepared employees for the next level, and created a talent succession plan for AP leadership. Through active talent management and continual improvement of business processes, they increased efficiency of operations and reduced turnover. As a result, they delivered a 4.84% sales improvement on $32M annual sales over last year.

Richard was also the project manager for the roll out of a new handheld Point of Sale/inventory management program, which replaced antiquated hardware and legacy systems. Richard implemented a resource management strategy which decreased equipment losses by 23%. Richard also managed the warehousing of all incoming and outgoing hardware, as well as the sales floor replenishment. Through their efforts, they were able to decrease the truck unload process time by 25%.

Richard Lewis completed a Bachelor of Arts in Richard'story from the University of Michigan-Dearborn.

Some of their coworkers include Monika Baran - Client Relations Executive. Their manager is Rashawn Sims, Senior Director Client Relations.