Gaëlle Chrétien is a Customer Success Manager at DJUST, responsible for customer relations post-onboarding and eCommerce platform launch, focusing on understanding client needs, analyzing platform performance, and implementing customer satisfaction monitoring tools. Previous experience includes a Global Go-To-Market Intern role at Doctolib, where Gaëlle conducted both quantitative and qualitative research, and a Growth Marketing Intern position at OVRSEA, involving newsletter campaigns and lead generation. Additionally, Gaëlle has held positions in digital project management, sales, and events management, while earning a Master’s degree in Digital Marketing from IÉSEG School of Management and studying at Hanyang University.