Ashish Sarin is the Head of Customer Experience at DMI Finance Private Limited, overseeing automation initiatives to enhance customer touchpoints. Previously, at Jio, Ashish was responsible for strategy and operations for PAN India customers, leading AI and Non-Voice automation projects. With a background in operations and management, Ashish has also held various leadership roles at Bharti Airtel Limited and TeleTech Service (US). Ashish holds degrees in AI Business Transformation, Operations Management, and is a Certified Design Thinking Practitioner.
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