Matt Lewis

Matt Lewis is an accomplished professional with extensive experience in customer support, having held various leadership roles at Docebo since August 2020, including Vice President of Customer Support, where responsibilities entail managing a 22-person team to deliver premium support services. Prior to this, Lewis directed a global team of 45 as the Director of Enterprise Support, focusing on effective support service delivery and resolution prioritization. With a strong foundation in customer success and technical support from previous positions at Vbrick, HARMAN International, and Poly, Lewis has demonstrated a commitment to customer satisfaction and team development throughout a career that began with foundational roles at the Georgia Institute of Technology and other institutions. Lewis holds a Bachelor of Arts in Film and Video Production from Georgia State University and has developed a diverse skill set that enhances operational effectiveness across various organizations.