Paulo Henrique Cruz de Souza

Technical Writing Lead at Dock

Paulo Henrique Cruz de Souza has a diverse work experience spanning several industries and roles. Paulo Henrique started their career as a Volunteer at LCT - Laboratório de Computação e Telecomunicações in 2012 and continued volunteering until 2018. In 2013, they worked as a Bolsista at LDI - Laboratório de Desenvolvimento de Ideias. In 2016, they gained experience as an Estagiário de Engenharia Elétrica at REPLACOM - Engenharia e Comércio. The following year, they worked as an Estagiário de Engenharia Elétrica at Catavento Refrigeração e Serviços Gerais LTDA. In 2017, they rejoined LCT - Laboratório de Computação e Telecomunicações as a Volunteer. In 2019, they worked as an Operador de Som at Bakmar Eletrônica Ltda. Additionally, they had a brief stint as a Product Owner at Dock in late 2019. Paulo Henrique then transitioned into the role of Technical Writer at Dock and later became the Technical Writing Lead, where they managed a team, defined career paths, planned roadmaps, and administered documentation portals. Paulo Henrique successfully unified the documentation of multiple companies during a merger, migrating six documentation portals into a single public portal. Paulo's work also involved defining API design standards, documentation templates, and documentation workflows for teams. Paulo Henrique has strong experience in writing internal documentation, supporting teams, managing documentation platforms (such as Lighthouse and Caradhras), and integrating with other tools. Their expertise extends to writing articles, operational manuals, and technical specifications using OpenAPI and Swagger.

Paulo Henrique Cruz de Souza completed a Bachelor's degree in Electrical and Electronic Engineering at Universidade Federal do Pará from 2012 to 2018. In 2019, they pursued a specialization course in Data Science and Big Data Analytics at Estácio, focusing on Mathematics and Computer Science. Paulo also obtained additional certifications, including "Introdução ao Python" from diegomariano.com in May 2019 and "Machine Learning A-Z: Hands-On Python & R In Data Science" from Udemy in May 2019.

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