William Granato Dutra

William Granato Dutra has a diverse work experience, starting in 2013 as a Telemarketing Operator at AADVANCE. In 2014, they worked as a Technical Support at Fundação de Economia e Estatística, where they performed maintenance on computers and network infrastructure. In 2016, they worked as a Trainee at Alltrade System Informatica before joining Infotec Solution Provider as a Software Support I, where they provided support for Pulse CRM clients. At Infotec Solution Provider, William also served as a Software Support II, Application Development and Support Team Lead, and Sr. Consultant. William'sresponsibilities included handling customer requests, performing database tests, fixing bugs, and implementing systems for new customers. In 2022, they joined Dock as a Software Support II, focusing on customer request and incident management.

William Granato Dutra obtained a Certificate in Technology in IT from UniRitter in 2014-2015. William then pursued a Bachelor of Technology - BTech in Technologist in System Analysis from ULBRA from 2016-2022. Additionally, they obtained several certifications, including "Administração do MySQL: segurança e otimização do banco" from Alura, "Inglês Comercial: Como Impressionar em Reuniões On-line / Business English: Mastering Online Meetings" from LinkedIn, "Prevenção à lavagem de dinheiro e combate ao financiamento do terrorismo" from Dock, "Agilidade: promovendo a transformação ágil" from Alura, "Consultas SQL: avançando no SQL com MySQL" from Alura, "SQL com MySQL: manipule e consulte dados" from Alura, "Python 3 parte 1: Trabalhando com a nova versão da linguagem" from Alura, and "HTML5 e CSS3 parte 1: crie uma página da Web" from Alura. The certifications were obtained between 2020 and 2022.