The Customer Support team at Doctolib ensures that clients and users have a seamless experience with the platform. They handle inquiries, resolve technical issues, assist with onboarding new customers, and work to improve overall customer satisfaction. The team is also responsible for retaining clients and continuously enhancing service quality through customer feedback and research.
Alexandre Loquineau
Senior Manager Customer Onboar...
Alexia Var
Manager Customer Onboarding
Annette Westerveen
Head Of Customer And Key Accou...
Carla Stadtmüller
Manager Account Support German...
Clémence Larhant
Global Customer Care Performan...
Eleni Perefanou
Quality Improvement Team Manag...
Eloïse Glotin
Manager Customer Onboarding
Emeric Elchardus
Tech Support Senior Team Manag...
Fabian Kimmich
User Research Team Lead German...
Federica Sardellini
HCC & Hospital Product Support...
Giulia Camarda
Bpo Customer Support Superviso...
Kemal M.
Vp, Customer Care
Kenza Ibnattya
Head Of Global Customer Onboar...
Laure Moncany de Sai...
Head Of Customer Support
Ludwig Offredo
Director Customer Satisfaction
Maja Hennig
Customer Onboarding Specialist...
Marco Amodeo
Head Of Customer Support Italy
Massinissa Ait-Ouara...
CSM Team Manager
Sophie Lavelle
Customer Retention Manager
Valerie Klahn
Customer Retention Consultant
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