Samantha Grunwald

Samantha Grunwald is an experienced customer service professional currently working as a Customer Service Representative at Doctor's Data, Inc. since June 2020. In this role, Samantha efficiently handles client inquiries, explains laboratory procedures, processes service orders, and resolves sample-related issues. Prior to this, Samantha worked at ALE Solutions as a Hotel Support Specialist, providing assistance to policyholders during displacement situations. Previous experience includes serving as a Community Outreach Intern at The Humanitarian Service Project, where Samantha managed projects and engaged with sponsors, and as a Fitness Desk Attendant at the Carol Stream Park District, where Samantha supported a high volume of gym members. Additional roles include leadership at Jersey Mike's Subs and service at Klein Creek Golf Club. Samantha holds a Bachelor of Arts in Communication Studies with a Spanish major from Elmhurst University and an Associate in Arts degree from the College of DuPage.